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Your Health & Safety Matters to Us

At JadeBlue, we love to keep you updated with our latest collection, deals & offers. Apart from serving your ordering requests, ensuring your safety is our main priority right now. We thought to answer a few questions that we thought you might have.

+ Are your stores open?

We stand with the government regulations and therefore all our JadeBlue & Greenfibre stores are closed during this lockdown period.

+ Can I place an order online?

Absolutely and definitely, yes! We would love for you to go through our new collection. In fact, taking into consideration the situation, we’ve even managed to offer exciting discounts; even on New Arrivals! What are you waiting for?

+ When will my order be delivered?

Because of the situation, we’ve kept activities of dispatch and return on hold. We will be processing all the orders and requests as soon as the lockdown is over.

+ What are the modes of payment available?

To ensure proper safety, we’ve currently disabled the Cash on Delivery option. You can always go ahead and place the order with our safe and secure payment providers; Razorpay and PayPal.

+ Can I track my shipment?

You will be able to track the shipment with the docket number that we provide to you once we ship the order when the lockdown is lifted.

+ How can I connect with you?

Our teams are working from home to ensure you the best support for all the queries you have. You can get in touch with us at [email protected] and we will make sure to respond to you within 48 hours.

Let’s fight this situation together. Stay Home & Be Safe.

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